Definitions and legal references
Any information that directly, indirectly, or in connection with other information – including a personal identification number – allows for identification or identifiability of natural person. Family Inada respects clients rights to privacy according to Data Protection Act..
Information collected automatically through this Application/phone/whatsup/facebook (or third-party services employed in this Application), which can include: the IP adresses or domain names of the computers utilised by the Users who use this Application, the URI adresses (Uniform Resourse Identifier), the time of the request, the method utilised to submit the request to the server, the size of the file received in response, the numerical code indicating the status of the sever’s answer (succesful outcome, error,etc. ) , the country of origin, telephone number, name, adress, the features of the browser and the operating system utilised by the User, the various time details per visit (e.g. the time spent on each page within the Application) and the details about the path followed within the Application with special reference to the sequence of pages visited, and other parameters about the device operating system and/or the User’s IT environment.
User information collected
The individual using this Application who, unless otherwise specified, coincides with the Data Subject. Be informed that we collect that client data only to respect the sales process and delivery. The personal data that indentify the client: name, adress, email, telephone number, (in case of companies we collect they’re Trade Register number, VAT number, company name, company adress), user IP addresses, all these informations are collected only is client offer them voluntarily.
All the data generated after Google Ads, Google Analytics such as non personal data, demographic information, IP adress can not be used to identify or contact any clients.
Data Processor ( or Data Supervisor)
Data Controller ( or Owner)
The natural or legal person, public authoriry, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of Personal Data, including the security measures concerning the operation and use of this Application. The Data Controller, unless otherwise specified, is the Owner of this Application.
The means by which the Personal Data of the User is collected and processed.
The service provided by this Application as described in the relative terms (if available) and on this site/application.
European Union ( or EU)
Unless otherwise specified, all references made within this document to the European Union include all current member states to the European Union and the European Economic Area.
Small piece of data stored in the User’s device.
Using your personal data
Using the contact form, your personal data, such as Name, Email Adress and Phone Number will be used only for contacting you and it will be erased after the business relationship will be over. It will no be stored or sold to an other third party company.
Informations that are collected from our clients
The only reason we collect your information is because we must follow the sale procedure. We request client name, email, delivery adress, telephone number, in case the client want to make a purchase as a company, we will request the company details, VAT number, company name, company address.
Financial data which includes bank account and payment card details.
Transaction data this includes details about payments to and from clients and other details of products and services client have purchased from www.massagechair-inada.com
Technical Data – Internet protocol (IP) adress, login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices are being use to acces www.massagechair-inada.com.
Inada Family do not collect any Special Categories of Personal Data about our clients (this includes details about client race or ethnicity, religious or philosophical beliefs, sex life, sexual orietentation, political opinions, trade union membership, information about your health and genetic and biometric data). Nor do we collect any information about criminal convictions and offences.
When client refuse to offer his personal data?: – In this case we can not perform and continue with the order.
How we collect clients data:
We use different methods to collect data from our clients including through: Direct interactions. You may give us your identity, Contact and Financial Data by filling in forms or by corresponding with us by post, phone, email or otherwise. This includes personal data you provide when you:
- enquire about or purchase our products or services;
- subscribe to our service or publications;
- request marketing to be sent to you;
- give us some feedback
How the personal informations are being used? We only use the personal informations to perform an order that client is asking for on our website www.massagechair-inada.com.
All details will be immediately deleted when the client request so. All data are collected in CRM system.
Inada Family will make promotions and use the client email address to inform them about the latest promotions available. Client have the right to opt out from receiving marketing materials at any time by contacting us at firstname.lastname@example.org
PURPOSES OF INFORMATION COLLECTED
Please see the description of how the date will be used, and which of the legal baes we rely on to do so.
We have also identified what our legitimate interests are where appropriate.
Note that we may process your personal data for more than one lawful ground depending on the specific purpose for which we are using your data. Please send us an email at email@example.com if you need details about the specific legal ground we are relying on to process your personal data where more than one ground has been set out.
1). To register as a new customer ( identify, contact)
2). To process and deliver your order including ( manage payments, fees and charges, collect and recover money owned to us)
3). To manage our relationship with you which will include (asking for a review, inform you about changes)
4). Technical usage ( data analytics to improuve our website, products/services, marketing customer relationships and experiences)
5). Newsletters (to make suggestions and recommendations to you about goods or services that may be of interest to you)
Inada Family will only use client personal data for the purposes for which we collected it.
If we need to use your personal data for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so.
Personal data disclosure
We may have to share your personal data with the parties such as delivery partners (who may be acting as joint processors or controllers), Trust Pilot ( for customer review), Custom regulators, courts and other authorities, CRM system ( who stock our client information).
Security of informations
Inada Family put in place appropriate security measues to prevent personal data from being accidentally lost, used or accessed in an unauthorized way, altered or disclosed. In addition, we limit acces to client personal data to those employees, agents, contractors and other third parties who need to access that data for business purposes. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.
We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of breach where you are legally required to do so.
Time of data validity
We will only keep your pesonal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
By law we have to keep basic information about our customers (including Contact, Identity, Financial and Transaction Data) for six years after they cease being customers for tax purposes.
In some circumstances you ask us to delete your date by contacting us at firstname.lastname@example.org
Client legal reights are:
Ask us to allow acces to your personal information (data subject acces request) this allow client to receive a copy of and check that the data is used corectly according to law.
Ask us to correct the personal informations that was provided.
Ask us to erasure the personal data (ask Inada Family to remove or delete data)
If you wish to do any of mentioned above please let us know via email at email@example.com
There are no fees when client ask our company acces his personal data ( or to exercise any of othe other rights).
When you contact us we try to do our best to answer you as soon as possible.
Please send us a message at firstname.lastname@example.org for any further questions.